Duck Bop Support & FAQ

Welcome to the official support page for Duck Bop! Whether you need help recovering your progress, understanding the game mechanics, or have questions about your privacy, you can find the answers below.

Contact Us

If you need further assistance, please reach out to our team at: [email protected]

Frequently Asked Questions (FAQ)

How do Duck Coins work?

• The application features a "Duck Coin Store" where players can unlock items.
• "Duck Coins" are a strictly virtual, in-game currency earned through gameplay achievements and optional rewarded video advertisements.
• These coins hold no real-world monetary value, cannot be redeemed for fiat currency outside the application, and cannot be transferred between devices.

Why did my game progress or leaderboard score disappear? Can you restore it?

• All gameplay data is stored strictly locally on the user's device.
• RenWolf Gaming does not transmit, collect, or store personal user data on external servers. Because of this, our support team cannot remotely restore lost progression or deleted apps.
• Additionally, the game contains a developer code input screen that allows access to a "Developer Mode" menu. The developer is not responsible for lost progression, leaderboard resets, or save state alterations resulting from the use of developer features like "dev_check_reset".

Why are my Shield, Extra Lives, and Duck Coins missing from the screen?

• The game features multiple difficulty settings: Easy, Normal, Hard, and Insane.
• If you are currently playing on the Insane difficulty, the game intentionally hides the Duck Coin UI, Bubble Shield HUD, and extra life egg icons to increase the challenge.

How do I unlock new colors and abilities?

• You can spend your earned Duck Coins in the Duck Coin Store.
• Unlockable items include colored projectiles (Red, Green, Blue, Yellow, Purple, Pink), an Extra Life, and a Tri-Burst Fire (spread fire) upgrade.

Privacy Policy & Data Storage